At nirvana-healing essentials, we are committed to delivering your wellness products in a timely and reliable manner. We offer domestic and international shipping options to accommodate our diverse customer base.
All orders are processed within 3 to 4 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit days for delivery.
Shipping charges for your order will be calculated and displayed at checkout. We partner with trusted carriers to ensure your items arrive safely. Once your order has shipped, you will receive a confirmation email with tracking information.
Delivery times may vary depending on your location and chosen shipping method. While we do our best to ensure timely delivery, nirvana-healing essentials is not responsible for delays caused by customs, weather conditions, or other external factors beyond our control.
Customers are responsible for providing accurate shipping information. nirvana-healing essentials is not liable for orders lost due to incorrect addresses. If a package is returned to us due to an address issue, we will contact you to arrange reshipment. Additional shipping fees may apply.
International customers may be subject to import duties and taxes, which are the responsibility of the recipient. We recommend checking with your local customs office for more information before placing an order.
We do not ship to P.O. Boxes or military APO/FPO addresses at this time. Please use a residential or commercial address when placing your order.
In rare cases where items are damaged during transit, please notify us within 5 days of receiving the package. Include photos of the damaged items and packaging so we can assist with a replacement or refund.
Shipping promotions, discounts, or free shipping offers may be available periodically and will be clearly advertised on our website. These promotions may have specific terms and conditions that apply.
If your order is marked as “delivered” by the carrier but you have not received it, please check with neighbors or your local post office. If you’re still unable to locate the package, contact our support team and we will assist with filing a claim or investigating the issue further.
Our goal is to make sure you receive your order safely and quickly so you can enjoy the benefits of your healing journey. If you have questions about your order status, feel free to reach out through our contact page.